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Bibliographies Blended Learning Information literacy

Evidence from a flipped InfoLit class

I just read this interesting article from C&R Libraries about a flipped infolit class.
The flipped classroom: Assessing an innovative teaching model for effective and engaging library instruction
Sara Arnold-Garza
January 2014
College & Research Libraries News
vol. 75 no. 1 10-13

Also of interest:
Four quick flips: Activities for the information literacy classroom
Ilka Datig and Claire Ruswick
May 2013
College & Research Libraries News
vol. 74 no. 5 249-257

Concordia University Copyright Lectures and conferences

What’s up with Canadian Copyright? (new edition)

I just gave a lecture about copyright called: What’s up with Canadian Copyright? Click here to download the PowerPoint presentation.

It uses the excellent NFB documentary by Brett Gaylor called: RIP! A remix manifesto. See also the movie’s page here.

This is a similar lecture to the one I delivered in February 2013 in prof. Tagny Duff’s Intermedia class at Concordia University’s Scholl of Communication Studies.

It is part of a playlist of videos on YouTube, including one on Creative Commons and the user generated content exception. Here are the 6 videos in a single playlist:

[youtube http://www.youtube.com/watch?v=dPPnbsfC0rE?list=PLaqfn26UOsX-jloDaE72pOxPxwySoiT_-&w=560&h=315]
Additional reading materials:

– Read the legislative summary for bill C-11 by the Library of Parliament. (in general, it is a great idea to find these legislative summaries, the Library of the Parliament of Canada usually issues these for most laws).

– The “CCH” supreme court case (on fair dealings): CCH Canadian Ltd. v. Law Society of Upper Canada, 2004 SCC 13, [2004] 1 SCR 339
Read the first dozen pages for a great introduction to Canadian Copyright. On fair dealings, start with paragraph 48, which reads :

48 Before reviewing the scope of the fair dealing exception under the Copyright Act, it is important to clarify some general considerations about exceptions to copyright infringement. Procedurally, a defendant is required to prove that his or her dealing with a work has been fair; however, the fair dealing exception is perhaps more properly understood as an integral part of the Copyright Act than simply a defence. Any act falling within the fair dealing exception will not be an infringement of copyright. The fair dealing exception, like other exceptions in the Copyright Act, is a user’s right. In order to maintain the proper balance between the rights of a copyright owner and users’ interests, it must not be interpreted restrictively. As Professor Vaver, supra, has explained, at p. 171: “User rights are not just loopholes. Both owner rights and user rights should therefore be given the fair and balanced reading that befits remedial legislation.”

On the 5 Supreme Court copyright cases delivered during the Summer of 2012, please access the Canadian Legal Information Institute’s website for the free full-text version of these rulings:

2012-07-12 Re:Sound v. Motion Picture Theatre Associations of Canada, 2012 SCC 38, [2012] 2 SCR 376
2012-07-12 Alberta (Education) v. Canadian Copyright Licensing Agency (Access Copyright), 2012 SCC 37, [2012] 2 SCR 345
2012-07-12 Society of Composers, Authors and Music Publishers of Canada v. Bell Canada, 2012 SCC 36, [2012] 2 SCR 326
2012-07-12 Rogers Communications Inc. v. Society of Composers, Authors and Music Publishers of Canada, 2012 SCC 35, [2012] 2 SCR 283
2012-07-12 Entertainment Software Association v. Society of Composers, Authors and Music Publishers of Canada, 2012 SCC 34, [2012] 2 SCR 231

How to analyse a copyright issue (in French) :

Comment utiliser une oeuvre protégée par le droit d'auteur ?

Comment utiliser une oeuvre protégée par le droit d’auteur ?

Blended Learning Information literacy Open education Videos

The anatomy of a YouTube tutorial

I am happy to announce the launch of a new batch of tutorials on YouTube, the first of which is on PMB, the print measurement bureau:
[youtube http://www.youtube.com/watch?v=ce2dYzFYowE&w=560&h=315]

This video follows a new template I have devised for my blended learning initiative to bring information literacy to my students. I want to replace my in-class lectures with self-mediated learning at home and hands-on exercises in class.

I often get asked about how I create these so I want to share my process with you. I currently have an earlier set of videos on my personal channel but I want to reshoot all of them following the process I outline below. These will be available on a new dedicated YouTube channel.

Background

I have been a business librarians for over a decade and I have delivered hundreds of library training sessions on locating valuable information. My main community is comprised of students taking the Entrepreneurship class at Concordia Univeristy’s John Molson School of Business. Seeing that there are over 30 sections a year of the Entrepreneurship course and only one of me, I was not able to meet the demand for dedicated instruction on locating business information.

I created a step-by-step 4-page research worksheet, which is included in the student’s course packs as well as the Library’s Business Research Portal.

For more information on the background of this project, please watch this 45 minute lecture I gave in April 2013.

Tools

I have bought some gear to test various methods of creating tutorials. Of all these toys, I find that two are essential: my 15-inch MacBook laptop (actually, any Mac will do as long as there is enough disk-space and processing power) as well as a professional-grade table-top microphone, the Yeti from Blue Microphones in my case. On my Mac, I find all the software I need to produce the videos and I find that one needs an external microphone as the one included on the Macs sounds poor on a higher quality system such as one using a public announcement (PA) system in a classroom.

Also, I use an external keyboard and mouse when shooting my video. I find that taping on the laptop’s keyboard or using the track-pad makes the screen wobble. Because that is where the video camera shoots from, it makes the video seem like you are on a boat. I prod my laptop on an old dictionary and work from an USB keyboard & mouse.

Software

No, I do not use any special software to screen-capture, I just use good old QuickTime. If you look at the “File” menu on the software, you find that you can launch a “New screen capture” and “New video” right from QuickTime. I just do both at the same time! I shoot a “High” quality video of my talking head with the MacBook’s camera and the Yeti mic as well as a soundless “High” quality screen-capture video. Both with QuickTime, at the same time.

This gives me 2 video files, which I then mix, match and edit in iMovie, also included for free on my MacBook. In iMovie, you have to go to the preferences to enable the advanced tools and then, you can create the image-in-image effect by draging one file to the other in the video editing screen. I also really want to experiment with blue-screens, which I will do with a 5 dollar tarp from Canadian Tire…

The trick is to “merge” the two video files in iMovie and then to edit the scenes from this main stream. I try to say out-loud when I click somewhere, to help learners follow what I am doing on-screen. This also assists with post-production. If you want to edit a part out, you can right-click on the spot you want to cut out to “split” it, you just have to do it at the same spot for both files… I will probably do a training video on how to do this soon…

Another trick is to go to your Mac’s preferences and change the size of the mouse cursor. I find it is easier to follow if your pointer is huge. In the preferences, access the “accessibility” options and you can toggle the size of the cursor.

Tone, look & feel

It took me a while to experiment with the look and feel of my videos. I got much help from Concordia’s Center for Teaching & Learning on my first set. Then, I tried different venues and modes to shoot them myself. I tried to lecture-capture in the classroom, but I could never get the sound or the lighting right. Also, the flow was off – there is nothing worse than a 60 minute lecture, with bad sound and lighting when FaceBook and other digital distractions are just a click away.

I find the best ones come from a relaxed and personal tone. I try to be myself and imagine I am explaining this to a distant friend or colleague. Warm and close, but still professional. Some personality is good, as you want your learners to feel they are interacting with a person.

I shoot the videos in my home office as I find the backdrop much nicer – those are my graphic novels and other fun readings I keep there. I also have better lighting with 2 windows on the corner of my home, which I supplement with 2 inexpensive LED reading lamps, one aimed at my face and a closer one pointed on my table in front of me. I find that my neighborhood a better and quieter place to shoot my videos than a bustling university library located in downtown Montreal. I also feel comfortable and relaxed, which helps.

I don’t fully script my videos, but I do prepare a summary or plan of what I want to cover. Reading text in a video sucks, feels and looks awkward. I’d rather jot down a few reading notes and ad-lib the rest. If I stumble or stater during the shoot, I usually signal to myself to exclude that bit by covering the camera – this trick makes it easy to pick up these error in the post-production.

Structure

I divide my videos in multiple parts.

First, I have a “pitch” where I explain what we will be covering in the video. This cannot exceed 30 seconds. If it does, I cut it down.

Then, I have a “first title” screen. It provides for my credentials and link to the library’s business research portal. This is about 6 seconds long. The text is fixed on the screen for that period. Should students want to read it further, they can pause it then.

Immediately following the title screen, I have a “second title” screen where I name the video and provide a more specific link on the library website to a specialized guide. This is also about 6 seconds long. The text flies from left-to-right with the link on the bottom.

During the two title screens, I play a loop of music a really awesome colleague of mine donated from his DJ console.

Then, I usually have a screen focus on my face for about a minute, to give more details of the resource I will explain. Then, I turn on the image-in-image feature and I guide users in using a resource. I may leave the image-in-image mode during the body of my video to mix things up a bit and break the flow. I aim to provide 2 or 3 topics for a maximum of 2-3 minutes each.

The last 30 seconds of a video are used to quickly recap what we have covered and perhaps offer an option to offer links to additional videos on my channel. YouTube allows you to add links to videos from the Dashboard of a video.

I then have my credentials on the screen again for about 6 seconds, followed by another 6 seconds with the video title and dedicated link on the library website. I make sure to paste the link to the dedicated page on the library website about the resource in the first line of the video’s description. YouTube makes that link active, so YouTube always points to the library website. I have another music loop during this part, slightly different from the one in the introduction, thanks to my awesome DJ-librarian friend.

I then have an “extro” screen branded to Concordia University, a few seconds long. A little branding goes a long way!

My videos will never exceed 10 minutes. It it must, I split the video – it is better to have two 8 minute videos than a long 15 minute one.

Time

It takes me about 30 minutes to shoot a video, and anywhere from 2 to 4 hours for post-production. That means that I can whip out a video in half a day, including rendering time as well as uploading it to YouTube. I could make longer videos, but I find that 10 minutes or less is probably an unwritten rule for keeping an undergrad’s attention on the Internet.

I organize a stream of videos through playlists on YouTube.

Next steps

I hope to work closely with course coordinators to further integrate these videos in the curriculum for capstone courses. For example, they can become part of assignments or additional materials included on the course’s online management system. I am focusing on a few course for now, to maximize the reach, but I can certainly roll the videos out to more niche courses. Or, I can use the time I free up from servicing the core courses to provide for more presence for higher undergrad or grad courses.

I feel this is a new way to service our communities while allocating resources more efficiently. It is also fun and motivating to see your statistics rack up. I may not reach the status of KPop stars, but I will certainly reach more students.

Information literacy K-12

Digital natives and digital nots

A great video from PBS’s Idea Channel taking a more critical view at “digital natives” a meme coined by Mark Prensky during the turn of the century:

[youtube=http://www.youtube.com/watch?v=9WVKBAqjHiE&w=560&h=315]

This being said, Prensky later coined the phrase “digital wisdom”

Here is the comment I left on the PBS Idea Channel’s page for this video:

Having been a librarian at Concordia University for over a decade, I have spent my entire career with what some would call “digital natives” but, and I must stress this, my office is often the scene of a young learner “coming out” quite emotionally about their lack of knowledge of digital technologies. I have taught research skills to over 10000 undergrads so far and I hope to reach a few orders of magnitude more. I have found a shift in how students approach researching – perhaps they are better at manipulating a mouse – but the underlying issue of ignorance of how information is created, spread and used is still a dire impediment to many. Thank you for highlighting how a catchy meme may ring false upon further consideration.

Assessment Bibliographies Blended Learning Information literacy Read Me

Measuring web tutorials

This just in:

The MAGIC of Web Tutorials: How One Library (Re)Focused its Delivery of Online Learning Objects on Users
Amanda Nichols Hessa
Journal of Library & Information Services in Distance Learning
Volume 7, Issue 4, 2013
pages 331-348
DOI:10.1080/1533290X.2013.839978
http://www.tandfonline.com/doi/full/10.1080/1533290X.2013.83997
Abstract
Oakland University (OU) Libraries undertook an assessment of how to leverage its resources to make online tutorials more focused on users’ needs. A multi-part assessment process reconsidered Web tutorials offerings through the lenses of faculty and staff feedback, literature review, and an analysis of other universities’ online tutorial offerings. From there, OU’s e-Learning and Instructional Technology Librarian developed the MAGIC guidelines (Manageable, Available, Geared at users, Informative, Customizable) to resituate OU Libraries’ online tutorials and place users at the center. Putting MAGIC into practice meant integrating Web tutorials at points-of-need, identifying and sharing essential information, and engaging students in the learning whenever possible.
Keywords: Web tutorials, online learning objects, university libraries, online learning, library services, information literacy

Librarianship Read Me Research

A quick dip in the Unified Theory of Information

I like big ideas. I really like big ideas that solve some of the theoretical issues that I worry about. That’s why I had to follow a thread that come through my RSS feeds… “Unified Theory of Information” – has a nice ring to it, no? Like leafs blown onto my yard by a chance gust of wind, I had to follow them to the tree.

First came the post, an item from a table of content from a scholarly journal:

Claudio Gnoli, Riccardo Ridi, (2014) “Unified Theory of Information, hypertextuality and levels of reality“, Journal of Documentation, Vol. 70 Iss: 3

Quick Google searches have given me these threads:
– The group behind this epistemological idea: Unified Theory of Information (UTI) Research Group – Association for the Advancement of Information Sciences
– This 20-question long essay explaining the concept by Wolfgang Hofkirchner, a central figure behind UTI.

Man, I’ll have to stop searching… I keep stumbling on these awesome pockets of ideas !!! More later on the UTI (I am not certain it is of immediate interest to my doctoral dissertation, but definitely worth keeping on my radar screen).

Lectures and conferences Research

75 academic librarian conferences

Mark Weiler had an awesome idea. As a member of the UWO Student Chapter of the Canadian Association of Professional Academic Librarians (CAPAL), he posted a message to our mailing list (I am a member of CAPAL) and asked us to send him the list of conferences we attend. A few weeks later, the list includes about 75 mouth-watering conferences, enough to send you around the world a few times.

Mark has very graciously and generously allowed me to post the list here. As he says:

“I think it’s a list for academic librarians to reflect on — a kind of starting point which librarians can use to advance the profession in important directions. “

Well said ! If you have additional conferences, please feel free to add them to the comments section of this post!

Conference List
International Center of Medieval Art
Leeds International Medieval Congress
ABC Copyright
Access
American Association for the Advancement of Science (AAAS) – Conference
American Chemical Society (Chemical Information Division) – Conference
American Educational Research Association
American Library Association (ALA) – Conference
American Psychological Association
American Society for Eighteenth Century Studies (ASECS)
American Society for Engineering Education (ASEE) (Engineering Libraries Division) Conference
American Theological Libraries Association (ATLA)
Art Libraries Society of North America (ARLIS/NA):
Association for Recorded Sound Collections (ARSC): http://www.arsc-audio.org/conference/
Association of College and Research Libraries – Conference
Atlantic Provinces Libraries Association – Conference
BC Library Association
BookCampTO, hosted by the Canadian Book Professionals’ Association, which has a solid librarian presence, albeit usually more in the public library sphere: http://bookcampto.org/
Canadian Association of Legal Librarians (CALL) – Conference
Canadian Association of Music Libraries, Archives, and Documentation Centres (CAML). Now held annually with Congress: http://www.yorku.ca/caml/drupal/?q=en/conferences
Canadian Association of University Teachers (committee meetings)
Canadian Association of University Teachers, Librarians’ Conference
Canadian Economics Association
Canadian Engineering Education Association
Canadian Health Libraries Association Conference
Canadian Library Association Conference
Canadian Society for the Study of Education
Centre for African American History – Conferences
Centre for Medieval Studies, University of Toronto
Charleston Conference
Computers in Libraries
Distance Library Services Conference (formerly Off-Campus Library Services conference).
Distance Teaching and Learning Conference
Educause
Electronic Resources in Libraries
Evidence-based Library Information Practice (EBLIP) Conference
Federated Computing Research Conference
Guelph Accessibility Conference
Handheld Librarian Online Conference
Hawaii International Conference on Education
International Association of Music Libraries, Archives, and Documentation Centres (IAML)
International Association of Social Science Information Service and Technology (IASSIST) Conference
International Association of Sound and Audiovisual Archives (IASA)
International Congress on Medieval Studies
International Federation of Library Associations and Institutions
International Leadership Association Conference
International Medieval Congress, Leeds
Internet Librarian
Joint Conference of Librarians of Color
Librarians Conference – Canadian Association of University Teachers (CAUT)
Library Assessment Conference
Library Association of Alberta (Conference)
Library Orientation Exchange (LOEX)
Music Library Association (MLA)
Netspeed
North American Serials Interest Group (NASIG)
Northumbria International Conference on Performance Measurement in Libraries and Information Services
Ontario Chemistry Librarians’ Workshop (no website)
Ontario College and University Libraries Association
Ontario Library Association – Superconference
Patent Information Users Group (PIUG) – Conference
Shanghai International Library Forum (SILF)
Society for Economic Research on Copyright Issues
Society for Teaching and learning in Higher Education (STHLE)
Society for the History of Authorship, Reading, and Publishing (SHARP)
Special Interest Group on GRAPHics and Interactive Techniques
Special Libraries Association (SLA) – Conference
Timberline http://www.acquisitionsinstitute.org/
Tri-University Group (Waterloo, Wilfrid Laurier, and Guelph) Conference
TRY – Toronto/Ryerson/York Conference
University of Toronto’s Internal technology conference: Techknowfile
Upstate New York Science Librarians
Visual Resource Association conference
Workshop on Instruction in Library Use (WILU)
World Library and Information Congress (WLIC)

 
 
Interestingly, this could be the start of an interesting research project. For example, I notice that some of the conferences are held by library-related groups (IFLA, CLA, ALA…) while others are from other fields. Why is that? Is it related to the field of interest of the librarian (social sciences librarian will prefer library-conferences or domain-conferences)? Or perhaps the location of a librarians home institution (Ontario librarians will just naturally gravitate to the OLA super-conference). Or does it have to do with the timing or location of the conference (Paris in the Spring anyone)?

In any case, enjoy the list and thanks again to Mark!

Concordia University Librarianship

Some thoughts for redesigning a library reference desk

We are undergoing a library redesign project and here are some brainstormed ideas of how I would create an information experience at a modern university library:

1. Would it be desirable to have a prominent desk greeting users as soon as they enter the library, or a more open space (with a smaller desk) that would allow users to get acquainted with their environment?
Desks create a barrier between the patron and us. Why not an open space, with a few bar-height round tables with stools, carpeting (or different flooring) to indicate that this space is special. This space could be directly in front of the entrance, the first thing students see when they come in.
Other spaces could be designed close at had, like a more private “cabinet’ type with table, chairs and connectivity tools (chargers, plugs, etc.) In all cases, the consultation space should be open – ne distance between users and staff.

2. What kind of furniture would you like to see in the new space?
Round tables. Same chairs for patrons and staff. High tables and stools for quick discussion. Closed cabinet for longer issues.

3. What type of equipment / tools / technology should be available?
Internet. Multiple surface technologies – Wired PC with many screens facing in various directions. Tablets. Paper and pencils also – they are mysteriously portable, stable and useful when available. Other paper technology: Stapler, stapler-remover, hole punch, high-capacity printer. Electricity plugs. CD Burner. USB connectors easily available. 3D printers…. maybe even a few reference books still. Expresso machine (the kind that makes coffee).

4. Should there be many levels of service spaces available (i.e. information, reference, technical assistance, etc.), and if so, how would you envision the furniture / technology available for each?
Remember, users do not care what “category” their question falls under. They will keep asking if they feel their interlocutor is competent. So, this question is biased towards our conception of their need (which, I will argue without further discussion, is wrong).
Time is the only factor useful to distinguish between the “types” of questions. So, there are long interactions and short interactions. Short ones require an open, standing-up level, space, with high round tables and longer interactions require more comfortable, intimate, space. Round tables and same chairs for patrons and staff speak to an open, collaborative, collegial service.

5. Any other comments on how you would envision the space (or anything else you’d like to comment on)?
Yes. The name we give to the service is everything. I hate long complex concept driven names. I like short, evocative names. So, I would call the RefTechInfo desk the “ASK” area and the circulation desk the “GET” area. This draws from the FTP (file transfer protocol) whereby you define system functions with simple 3-letter words. Would help with branding and directing students to the proper area.
Stop using the word “desk” – a desk is where you sit and work. We interact with patrons, so we need a new way to explain the space… I suggest “area” as a better term, there could be others.